Testimonials

Customer Reviews

We pride ourselves on offering beautiful, durable products & excellent customer service. 

See some of our happy customer comments below..

Retail comments:

Dear Joanne
I greatly appreciate your help with this and have been enormously impressed with the terrific customer service your company has offered through you.

Best wishes
Peter 

Thank you so much for your e-mail.. It is such a welcome change to receive an understanding, and generous instant response. Thank you for that!.. Once again, thank you so much for your prompt and pleasant response.

I bought a gorgeous Makki handbag as a present for a very particular Sisters 30th birthday. She loved it that much she wanted to take it to bed with her so no one could steal it - I think that says it all!! 

Thank you Very much
Kirsty from Leeds 

Just to thank you again for the replacement purse! I absolutely love it. Already had a couple of comments about it so am spreading the word- not only about the uniqueness of material but also about the exceptional customer service!

Look forward to seeing next year’s collection so as to expand my Makki goods!
Naomi

Thank you so much for the gorgeous handbag, I love it! 
It is such a pleasure to deal with a company offering excellent customer service.
Lyndsey

Dear Makki, 

I just wanted to write and thank you so much for getting the purse out to me so quickly and for the chocolates too!  My friend is delighted with her eel skin purse, and I want one too now as they are so soft.

Everyone who saw the purse thought it was lovely and a woman in a shop randomly commented on how nice it was to my friend so I think you are really on to something and when I have a bit more cash I will be making another order.

Once again, thank you so much - great service!

Amy

I already have one of your bags and I absolutely love it which is why I'm buying this one for a friends birthday... and I'm sure I'll be back to buy more, particularly as I've had such nice customer service!

Thanks very much

Claudia

What a wonderful bag ---- so tactile & sensuous, even the lining is amazing. Such quality. 

Many thanks 

Jane

Trade Comments:
 

I have to say, having viewed the whole range there is very little here that I DON’T like!

I must say that, amid all the excitement of starting a new venture, I’m particularly excited with this range and very much look forward to working with you

Regards

Caroline

Joanne

i have just received the goods & i am very happy.

just one question what is the delay of production if i need more  ?

best regards

Christophe, France

My Makki is on the way to me? Exciting~!!!

Thank you so much.

Best regards, 

Kai

Dear Joanne

What a wonderful way to spend a Monday morning - unpacking your mouth-watering bags and purses etc!!  They are truly beautiful and I cannot wait to make them centre stage in my next window display.

Jan

Joanne, the bags are even more gorgeous than I remember!

Thanks again for sending them through.

M

x

I have received my order of handbags and purses/ wallets, and I am delighted with them! I absolutely love them and I'm sure customers will too

Nikki

How fast and excellent service. Thank you so much for your help.

 Lenka 

Beautiful design, materials and craftsmanship, there's not a bag there I wouldn't love to own myself!

Caroline

You have been more than helpful, your customer service is excellent, also very kind with all your efforts so thank you! I will surely purchase from you again.

Caroline Lobb