The postage & packing cost is inclusive of orders over £100 for UK orders. Your order will be sent by Royal Mail Signed For Delivery Service.
For orders under £100 we charge a small fee of £2.14 for UK orders & post these by Royal Mail 1st Class Post.
We pride ourselves in handling your orders quickly. If an item is in stock, we will typically dispatch your purchase within 24 hours of ordering. However, some orders may take a little longer to process, so please allow 2-4 working days. Occasionally, some items are temporarily out of stock & we will contact you if this is the case to discuss. Please note, if an item is marked 'OUT OF STOCK' it is not currently available to order. For stock enquiries please contact us at firstname.lastname@example.org or call us on 020 30054875.
We can offer Special Delivery in the UK. If you require this service, please call us to make your order by telephone. This enables us to ensure that the item(s) are in stock and that the order is dispatched as a priority & to advise your tracking details.
Should you be an International Customer, our airmail charge is £3.54 or if you prefer you are able to choose the 'International Signed For' service at checkout for £7.14.
If you wish to pay by cheque or bacs transfer rather than Credit or Debit Card at the checkout, please complete the online order indicating at the checkout how you will be paying & we will contact you. Orders will be dispatched following receipt of payment.
Our bags arrive in a beautiful Makk Dust Bag.
All pieces will arrive carefully wrapped in layers of tissue paper for that special treat or wonderful gift!
We use the online payment gateway SagePay. SagePay has achieved the highest level of compliance under the Payment Card Industry Data Security Standard (PCI). SagePay adhere to the most stringent levels of security, ensuring that your details remain secure throughout the transaction process.
We accept the following credit cards through the SagePay gateway:
Payments by Cheque: Please make Cheques Payable to Makki and send to the following address: Makki, 10A St George’s Place, York, YO241DR.
When paying by cheque, please allow 10 days for delivery as we have to allow time for the cheque to clear.
Payment by Telephone:
We are more than happy to take orders and payments by telephone. Please give us a call on 020 30054875
Returns & Exchanges:
In the unlikely event that your order arrives damaged, please email us at email@example.com immediately so that we can arrange an exchange at your convenience.
Although we hope that you are delighted with your order, we understand that sometimes you will wish to return some items. Please email us at firstname.lastname@example.org let let us know and post the item back within 7 days of receipt to the address below where we will gladly offer you an exchange, refund or credit note.
All returns are inspected and all goods need to be in their original condition, labels and wrapping.
Makki, 10A St George’s Place, York, YO241DR